Returns & Refunds Policy

Return Policy

At VERDEBLU Jewelry, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition

• Be returned in its original packaging

• Include proof of purchase or order confirmation

Items that show signs of wear, damage, alteration, or misuse may not be eligible for a refund.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made jewelry

• Gift cards

• Final sale or clearance items

• Items damaged due to improper use or care

How to Request a Return

To initiate a return, please contact us at:

📧hello@verdeblu.co.uk.

Please include:

• Your order number

• The item(s) you wish to return

• The reason for the return

Our team will provide return instructions within 1–2 business days.